Privacy Policy

Valid as of: Jan 1, 2022

This Privacy Policy describes how Global Priority LLC ("we," "our," or "us") collects, uses, and protects your information when you use our GPU repair services.

The short: We do not collect data for re-sale/redistribution/or algorithmic manipulation/spam of any kind. We dont tolerate this industry standard and will not practice it here. We treat others data as we want ours to be treated.

Information We Collect

Personal Information

When you request our services, we may collect:

  • Name and contact information (email, phone number, address)
  • Shipping and billing information
  • Payment information (processed securely through third-party providers)
  • Communication preferences and service requests
  • Hardware specifications and diagnostic information

Technical Information

When you visit our site, we may collect technical information including:

  • Website usage data (pages visited, time spent, browser type)
  • IP address
  • Device information and performance data

How We Use Your Information

We use the information we collect to:

  • Process orders and handle shipping logistics
  • Communicate with you about your service requests and support
  • Send important updates about your repairs and warranty information
  • Improve our website functionality and user experience
  • Comply with legal obligations and protect against fraud
  • Conduct quality assurance and testing procedures

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We work with trusted third-party companies that help us provide our services (shipping companies, payment processors, email providers (proton). Our websites and backends are self-hosted in secure containers that are kept upto date with security patches.
  • Legal Requirements: When required by law, court order, or to protect our rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure physical facilities with access controls
  • Employee training on data protection best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data as if it were our own.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us via email

Cookies and Tracking

We do not impliment the use of cookies or tracking on our website- not even for our own benefit. Were just a repair company.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Service records are maintained for warranty and support purposes upto 36 months
  • Financial records are kept as required by applicable laws

Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by:

  • Posting the updated policy on our website
  • Sending an email notification to active customers
  • Displaying a prominent notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.